The Apple Xchange has received Accreditation from the Better Business Bureau.  Our dedication to customer service has earned us accreditation from the BBB and we are proud to be a member.  Customer Service has always been our #1 priority and satisfied customers and fair business practices have been recognized.  When looking for used Apple products make sure you are buying from a reputable vendor that will stand behind everything they sell.  This has been our goal since the beginning and we are very excited to be recognized for this.

The Apple Xchange is now giving FULL 1 YEAR warranties on ALL computers we sell.  Buy with confidence from us, we are giving the same warranty as a computer purchased new.  We are so confident you will not have any issues with anything purchased from us we are backing it up for a FULL YEAR!!!

The Apple Xchange was formed when a need was identified to provide good reliable Apple computers to the user community in the Phoenix area.  While most of us would prefer to go buy a computer brand new in the box it is not always practical.  New Apple laptops can be very expensive.  The Apple Xchange was created as a way to deliver the incredible user experience Apple users have always loved at a price that is more affordable than buying a brand new computer at a retail outlet.

The Apple Xchange thoroughly tests all computers sold to be sure they meet all the original specifications of the computer as it was new.  If anything fails the extensive diagnostic testing, parts are replaced using only top quality used or new parts.  In most cases genuine Apple parts are used to be absolutely sure all computers meet up to their original specifications.

The Apple Xchange maintains very low overhead and as a result passes the savings to you, the end user looking to buy a computer at a very reasonable price.  Our goal is to deliver computers at prices comparable to eBay auctions without the risk.  All computers sold by The Apple Xchange include a FULL 1 YEAR warranty.  The Apple Xchange will gladly fix or replace your computer within that FULL 1 YEAR and make sure you are completely satisfied.  It is our goal to make sure that you, the customer, is 100% satisfied with your purchase.  Our goal is repeat customers and referrals.

All computers sold and repairs are all done or supervised by the owner of The Apple Xchange. Alan Chook is an Apple Certified Mac Technician.

The Apple Xchange can be reached at:

Phone - 602-492-7575
Fax - 480-445-9464
Email -   This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Mailing Address:

The Apple Xchange, LLC
1220 W. Houston Ave
Suite 2
Gilbert, AZ  85233

I wanted to thank you for providing wonderful customer service!  I purchased a laptop from you a month ago to replace and older laptop I was currently using.  The first one that I purchased had a dead pixel in the screen and since I am a photographer it made it difficult to work on my photos.  My husband called to ask about the dead pixel and was told to bring the laptop in.  When we did that you guys replaced it with another laptop, exchanging my hard drive!  I was shocked.  The level of customer service in your facility is phenomenal!  It has been a long time since we have left a place satisfied with our buying experience.  We recommend you to all our friends and co-workers!! - Sally

I purchased a Unibody Macbook from AppleXChange and the service was outstanding, and the product was fantastic. If you are ever find yourself in need of a fantastic computer, but tight on a budget, I would highly recommend this company as your first option. Very few company's selling refurbished apple products will stand behind the product like AppleXChange. I feel like I am rambling, but this company is fantastic. - Kirk

I recently purchased a MacBook from you for my wife. Thanks to your wise advice my wife did not need the high powered laptop I was prepared to buy. Most importantly, I want to thank you for your generous assistance after my purchase (having nothing to do with the purchase but with my computer ignorance). You now have another fan and one that will happily recommend your service to others. Thanks again. - Mark

Good Morning. It has been approximately a month since I bought the White Macbook from you and it has been nothing but exceptional. I have used it everyday since I left the store and there has been nothing wrong. I want to personally thank you for your service and commitment to your products. From my business you have definitely opened yourself a new door for business from Texas and Oklahoma! All of my peers want to know how did I score that deal! I simply replied "Apple Xchange". I finally got my iPhone 4 too. I love it!  - Evan

Hey Alan.  My sister Natalie ****** has been very pleased with the Mac book she picked up from you.  And the one I bought I have been using daily as my sole computer which I didn’t intend to do but it has been working great. - Dallan

Hi Alan. Bob and I are the couple from Colorado who bought the MacBook from you the day after Christmas. We just wanted to let you know how pleased we are with the MacBook and especially with you. The computer works great and when we called you for help when we were unable to connect wirelessly at home, you were gracious and helpful. I have to admit that after being on the phone with our Internet provider and Apple tech for a couple of hours without any resolution, I was a bit testy. I apologize if any of m y frustration was heard in our conversation. We are extremely appreciative of the professional way you handled the sale and helping us when we had a problem. Good luck to you in your business. It was nice meeting you and your wife. Have a wonderful 2010.

Thank you again.
Linda and Bob
P.S. If we are ever in need of another computer or if we know of anyone in your area who wants one, we will definitely recommend you.

It has been months since my purchase; my laptop is working GREAT thanks to you again! Highly appreciate your superb service, which I truly believe is second to none! Your extremely quick responses to my calls are critical as my business relies on my computer working great. And the fact that you spent hours working with me over the phone to help fix an issue that was not purchase related, clearly shows that you care about your customers, and passionate about your business. You have set the bar high, and I will continue to recommend you to anyone I know that needs assistance, or needs to purchase.. on that note ; please expect a call from one of my clients Miss Carmen; She will be calling you for purchase!   --Amen