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Wednesday 23rd of April 2014

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Welcome to the Apple Xchange!
MacBook Pro Laptops and iMacs Are here!!! PDF Print E-mail

We have just received new shipment of MacBook Pro's and iMac's and we have dropped prices across the board.

 

Lots of Quad Core i7 MacBook Pro and iMacs have just come in.  Get a FAST computer at a fraction the cost of a new one.  27" iMacs, along with 15" and 17" MacBook Pro's are now available.

 

Now is the best time for you to look at what we have, and check out the lowest prices we have ever offered on such great laptops!  Come check us out!!!

 

Check what we have in stock with our new lower prices!!!

 
iPhone 5/5S/5C Screens PDF Print E-mail

The Apple Xchange is now servicing all Apple iPhone 5's (5, 5S and 5C), including complete Glass/Digitizer/LCD replacement.  We have seen others replacing just the glass, which is fused to the LCD panel and should not be separated.  The iPhone 5 uses a new technology merging the LCD Panel and digitizer, and separating these really risks appearance and performance of the display and touch sensitivity of your phone.  We will replace the LCD/Digitizer/Glass as a single part, as intended by Apple for only $89. iPhone 5S and 5C's cost $129 for screen replacement. If you damaged an iPhone 5 screen, come see us today to get it repaired!  We are also now servicing iPad Mini's and iPad Air's!!!

 
Alan's Blog - February 2014 PDF Print E-mail
Written by Administrator   
Thursday, 06 February 2014 21:55

It has been a while since I have updated my blog, but we have really been doing a lot of things behind the scenes I am really excited about.  Now that we are into 2014 and the holiday craziness has settled down, we are focused to grow even more this year.  We are well into our 5th year in business and have seen significant changes every year.  This past year we have adjusted to the market and shifted a large amount of our focus on device repairs.  As with everything else we do, we want to be the best option for our customers, with customer service our number 1 priority.

 

We started doing device repairs several years ago offering screen replacements for iPhone's and iPads.  At first we would see a few devices/week and it was only a small percentage of what we did.  Now we do many devices per day, including all generations of iPads, iPhones and iPods.  We are committed to being the best option for these repairs, using only the highest quality parts and offering quick turn around at prices that are better than our competitors.  Most iPhone 4 and 5 repairs are completed within one hour, iPad and iPod repairs within a few hours.  iPod and iPad repairs take longer due to the need to allow adhesive to properly seal to complete the repair.  I feel one of our competitive advantages is the large inventory of parts we stock.  Aside from the basic screens and batteries, we stock almost all small parts for all of these devices.  This helps us if there are any complications in a repair, or if more parts are required to complete a repair.  This requires a lot of effort for us, but I feel it is worth it to be the best place for your repairs.  This means a lot of parts, since something as basic as an iPhone 4/4S has 3 completely different variations, each requiring us to stock a full range of parts, and in all colors.  Even small parts such as the dock connector and headphone ports are colored to match the screen so we have to stock all the parts and in multiple colors.

 

When it comes to the quality of repairs, I feel we do better work than anyone else.  It is amazing what we see when we open a device.  We can almost always spot when someone else has been in a device previously.  Inside iPhones and iPad we have found everything from wrong parts, to missing screws, broken parts, and adhesives used that allow devices to just pull apart.  We don't want you or anyone else to know it has been repaired.  Your device should be returned to you looking like it was brand new, and that is what I expect from my technicians and the standard I set for all repairs we do. I personally inspect most devices that come through our company to be sure everything is perfect before it leaves.

 

Even more than ever we really appreciate all the feedback we receive, both directly to us, and in the form of Facebook, Google and Yelp! reviews.  We invite you to look at what our customers say about us, and would love to continue to get reviews.  At the time I am writing this, we have 26 Yelp! reviews, EVERY SINGLE ONE is a 5-Star positive review.  We try very hard for that, and will continue to do whatever we can to keep EVERY SINGLE customer a supporter of what we do.

 

Currently, we have several major internal projects in the works to improve the level of service we offer.  To start, we are building new work areas for our technicians to make them as efficient as possible, and to give them all the tools to be sure your repair is completed as well as possible.  We are developing a new website to make your experience a better one, including improved content and instructional videos to assist with common questions.  We are also working on improving our E-Commerce offerings to allow simple purchases such as Batteries, AC Adapters, and other common parts to be completed online and we can ship those parts directly to you.

 

I am looking forward to the next few months as these things continue to happen to make us even better positioned to serve our customers.  The following links go to our reviews, if you had a good experience, or even a bad one, please be sure to tell us so we can improve and learn from it!

The Apple Xchange



Last Updated on Friday, 07 February 2014 09:08
 
Current Promotions PDF Print E-mail

2010 White Unibody MacBook - 2.4GHz Core 2 Duo Processor, 4GB RAM, 250GB HD - $625

iPhone 5 COLOR CONVERSIONS - FRONT GLASS/LCD/DIGITIZER + HOME BUTTON starting at $129!!!

iPhone 5 Glass/LCD/Digitizer Complete Assembly replacement for $109!!!

iPad Screen Replacements (Generations 1-4)(Black or White) $115 INSTALLED.  Blue, Green, Yellow or Pink available - $125 INSTALLED!!!

iPhone 4/4S Front Screen Replacements ONLY $69!!!  Color Conversions (Front, Back, Home button) - $89!!!

iPhone 5 Battery Case - $49

Genuine Apple MacBook/MacBook Pro Batteries (Non-Unibody Models) for $65!

Lots of New Cases in Stock for iPhone 4/4S and iPhone 5/5S.

 
Our Location PDF Print E-mail
Written by Administrator   
Tuesday, 30 October 2012 07:12

The Apple Xchange's location:

Our address is:
1821 E. Southern Ave
Tempe, AZ 85282

Our Hours of operation are:
  • Monday - Friday : 9AM - 6PM
  • Saturday : 10AM - 3PM
Phone : 602-492-7575
Email  : This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Last Updated on Wednesday, 06 March 2013 14:54
 
Screen Replacements PDF Print E-mail
Written by Administrator   
Tuesday, 29 May 2012 22:49

The Apple Xchange is now offering screen replacements on common Apple devices. iPhone's, iPod's, iPads, etc.. Broken, cracked, chipped screens, most can be replaced and turned around quickly.  We can also replace batteries, fix headphone jacks and non-functioning buttons.  If you have an Apple device that needs to be fixed, please let us know!

Last Updated on Wednesday, 06 March 2013 15:26
 
BBB Accreditation PDF Print E-mail
Written by Administrator   
Friday, 09 December 2011 08:50

The Apple Xchange has received Accreditation from the Better Business Bureau.  Our dedication to customer service has earned us accreditation from the BBB and we are proud to be a member.  Customer Service has always been our #1 priority and satisfied customers and fair business practices have been recognized.  When looking for Pre-owned Apple products make sure you are buying from a reputable vendor that will stand behind everything they sell.  This has been our goal since the beginning and we are very excited to be recognized for this.

BBB

Last Updated on Friday, 04 May 2012 09:22
 
About The Apple Xchange PDF Print E-mail

The Apple Xchange was formed when a need was identified to provide good reliable Apple computers to the user community in the Phoenix area.  While most of us would prefer to go buy a computer brand new in the box it is not always practical.  New Apple laptops can be very expensive.  The Apple Xchange was created as a way to deliver the incredible user experience Apple users have always loved at a price that is more affordable than buying a brand new computer at a retail outlet.

 

The Apple Xchange thoroughly tests all computers sold to be sure they meet all the original specifications of the computer as it was new.  If anything fails the extensive diagnostic testing, parts are replaced using only top quality used or new parts.  In most cases genuine Apple parts are used to be absolutely sure all computers meet up to their original specifications.

 

The Apple Xchange maintains very low overhead and as a result passes the savings to you, the end user looking to buy a computer at a very reasonable price.  Our goal is to deliver computers at prices comparable to eBay auctions without the risk.  All computers sold by The Apple Xchange include a FULL 1 YEAR warranty.  The Apple Xchange will gladly fix or replace your computer within that FULL 1 YEAR and make sure you are completely satisfied.  It is our goal to make sure that you, the customer, is 100% satisfied with your purchase.  Our goal is repeat customers and referrals.

All computers sold and repairs are all done or supervised by the owner of The Apple Xchange. Alan Chook is an Apple Certified Mac Technician.

 

The Apple Xchange can be reached at:

Phone - 602-492-7575
Email -   This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Mailing Address:

The Apple Xchange, LLC
1821 E. Southern Ave.
Tempe, AZ  85282

 

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